Contact - Ordering - Shipping - Returns

You may order on line by using the secure PayPal shopping cart.

You may use your PayPal account or pay with a credit card.

You do not have to be a PayPal member to pay with a credit card.
Simply click the View Shopping Cart button and then click on the continue links and enter your information.
You will be notified by Email that your order and payment has been received, and notified again when your
order is shipped.

Regular Mail:

You may purchase by regular postal mail by sending a check or money order to the Contact Address above..
State your mailing address, phone number, the items you wish to purchase and the quantity.

You will need to also Email Me the same information so the items will be reserved for you, and confirmed by Email to you.
Items so reserved will be held for will be on hold for 10 days and if payment is not received with-in that time period, the items
being held will released for sale to someone else. If you have questions please Email Me.

Shipping Information:

All items are shipped by USPS - United States Postal Service, by Priority Mail.

Delivery time estimated to be 3-5 business days, (not counting week-ends).

All items will be insured and with delivery conformation.
You will be notified when your order ships along with a tracking number.

SHIPPING IS FREE! For all Limited Edition Reproductions.

LARGE ART WORKS:
Other methods may be necessary to select a different method of shipping.
This will done with the buyers approval, through Email communication.
Any questions on this matter Email Me.

Return Policy:

Returns will be accepted under these conditions.
Seller must be notified by Email with-in 3 (three) business days of receipt of order of the intent to return by the buyer.
Item must be shipped with-in 10 (ten) business days, in the original shipping carton, with full insurance, by Priority Mail, in its original condition. No returns if order is damaged in shipment since orders will be insured. Return shipping charges and insurance cost will be at the expense of the buyer.

Refunds will be returned in the same form as the payment was made minus the shipping charge incured by seller..
If you paid by PayPal your refund will be through PayPal.
If you paid by check or money order your refund will be returned in that manner.

NO REFUNDS ON ANY DIGITAL OR VIDEO PRODUCTS.

Customer Service:

Your satisfaction is very important to me. If you have a problem with a transaction, please let me know and I will work
with you to resolve the issue. You can Email or call 1-505-334-1611. I will make every effort to respond to all inquiries
within 2 business days. Since I handle all business transactions personally you will deal. with me directly.

Thanks,
Randy Follis

Painter of the American West